Figure 3 shows the customer experience process, which is the virtual layer. 图3显示了客户体验(CE)流程,这是一个虚拟层。
I spent equal time shlepping around both stores to compare the customer experience. 为了将二者的顾客体验做个比较,我花了相同的时间在微软和苹果的零售店里缓步闲逛。
Managing the customer experience offline and online is already a key concern for marketers and customer-experience advocates. 客户线下活动和在线活动的管理已经成为市场营销人员和客户活动提倡者的关注点。
The first three examples in the table above correspond to the manual processes and customer experience processes layer. 上表中的前三个示例与手动流程和客户体验(CE)流程层对应。
Involve in requirements analysis, evaluate project impacts on customer experience; 参与需求分析,评估项目对客户体验(CE)的影响。