Our support staff will contact you by telephone or email during office hour regarding your issue. 我们的支援人员将于办公时间以电话或电邮回覆你的查询。
On the appointed day, contact the customers to confirm whether they will come or not one hour in advance; if they cannot come on time, reschedule the time for them. 个小时与用户确认是否来访,如不能按时到访,为用户改约时间;