Library Service Quality Measurement(SQM) : Model Construct and Empirical Research 图书馆服务质量度量:模型构建与实证研究
Multi-dimensional and Multi-level Model for Mobile Service Quality Measurement(SQM) 移动服务质量的多维多层尺度测量模型构建
SERVQUAL in the Hotel Outsourcing Service Quality Measurement(SQM) & An Example of the Restaurant in a Hotel SERVQUAL在饭店外包项目服务质量测量(SQM)中的应用&以某接待宾馆餐厅为例
The study explores the dimensions of logistics service quality measurement scale, and revises the scale by pre-research. 同时,通过网购物流服务质量构成维度的测量量表,并通过调研对测量量表进行了修订。
The third chapter introduces the service quality measurement instrument of service industry. 第三章介绍了服务业服务质量的测量方法。