Our belief is that if we get the culture right, then most of the other stuff like delivering great customer service or building a long-term enduring brand or business will just be a natural byproduct. 我们的信念是,如果我们打造出正确的公司文化,那么大部分其他东西比如提供卓越的客户服务,或是创建持久的品牌或业务就会水到渠成。