The value research is the basic and Key problem in the customer relationship management. 价值研究是客户关系管理(CRM)研究中基础而关键的问题。
So the demand for customer relationship management system is coming. 所以对客户关系管理(CRM)系统的需求也就应运而生了。
E-commerce has helped service enterprises expand marketing scope and promote customer relationship management. 电子商务促进了服务企业的营销范围扩大,促进了企业的客户关系管理(CRM)。
Customer relationship management is a process that is customer-centered and maintains the interaction between the enterprises and the customers. 摘要客户关系管理(CRM)是一个以客户为中心保持企业与客户互动的过程。
And customer relationship management system management system is based on the interaction between all factors formed. 而客户关系管理(CRM)机制正是基于管理体制中所有因素之间的相互作用而形成的。