It brings forward that Power Customer Call System should make full use of Computer Telephone Integration(CTI) to build the system. 提出电力客户呼叫系统应充分应用计算机电话集成(CTI)技术进行构建。
This paper introduces the typical structure and principles of a calling center based on the open platform of Computer Telephone Integration(CTI) ( CTI ). 本文介绍了一种基于CTI开放平台的呼叫中心的典型结构和工作原理,阐述了现代呼叫中心的设计原则。
Technology of Multi-circuit Control in Computer Telephone Integration(CTI) System Design 电脑电话集成系统设计中的多路控制技术
The paper introduces two technologies of multi-circuit control at the same time in computer telephone integration system design and some problems to pay attention in practical development and application. 着重介绍了电脑电话集成系统设计中的两种多线路同时控制技术以及该技术在实际开发应用中应注意的一些问题。
Computer Telephone integration ( CTI ) is a technical field developed rapidly in these years, it combines communication technology with Internet. 计算机电话集成(CTI)技术(CTI)是近年来迅速发展的一个技术领域,它将通信技术与互联网结合起来,实现多种通信增值服务。