The Promotion Strategy of Customer Knowledge Management(CKM) Ability in Product Innovation 产品创新中顾客知识管理能力的提升策略
Research on Product Innovation Process-oriented Customer Knowledge Management(CKM) 面向产品创新过程的顾客知识管理研究
Research on the Implement Flow and Driving Factors of Customer Knowledge Management(CKM) in Enterprises 企业客户知识管理(CKM)(CKM)实施流程及驱动因素研究
Empirical Study on the Relationship between Customer Knowledge Management(CKM) and Organizational Performance : Perspective of Customer Response Capacity 客户知识管理(CKM)对企业绩效影响的实证研究:一个基于客户响应能力的视角
Then the customer knowledge management basic flow was explained. 然后说明了客户知识管理(CKM)的基本流程,以及在此基础上构建了企业客户知识的系统体系结构模型。